ActionAid is a global justice federation working in over 45 countries to achieve social justice, gender equality and poverty eradication. ActionAid International Nepal (AAIN) is a member of the global federation of ActionAid, working for human rights, poverty eradication and gender equality. It is a non-governmental national social justice organization established in 1982 and working locally in different provinces of Nepal.

VACANCY NOTICE
ActionAid Nepal

IT Support Advisor – Roving Shared Service

Location: Kathmandu, Nepal

Job Grade: Eight (8)

Reports to: Country Director

Contract Period: 1 Year (with possibility of extension)

ActionAid is a global justice federation working to achieve social justice, gender equality and poverty eradication. It was founded as a charity in 1972, and throughout its history it has innovated and evolved its approach to better address the structural drivers of poverty and injustice. ActionAid believes people living in poverty and exclusion have the power within them to create change for themselves, their families and communities and ActionAid is a catalyst for that change. In the 1990s, ActionAid adopted a human rights-based approach to development, which is ongoing as its core approach. In 2003, the ActionAid International federation was established, comprising members in every region of the world, and headquartered in South Africa.

ActionAid International Nepal (AAIN) is a member of the federation, established in 1982 as a non-governmental social justice organization, working locally across various provinces of Nepal. AAIN is deeply engaged in both national and global social justice movement and also a part of various civil society networks, alliances, and coalitions. Through a human rights-based approach, AAIN empowers marginalized communities to assert their rights and address the underlying causes of poverty and injustice. As a proud member of the ActionAid International federation, AAIN collaborates with like-minded organizations worldwide to advance its mission of promoting social justice, gender equality, poverty eradication and climate justice.

Role Overview:
The position would suit an experienced IT professional seeking to grow their career in a diverse environment across multiple countries, contexts and cultures. The role involves delivering high quality IT advice, analysis guidance and services to support countries’ digital objectives. The role covers a broad spectrum of IT Services for those using the Shared Service model, this includes both virtual and physical presence in countries to support of their activities.

The role is key in the success of countries being able to deliver their priorities, objectives and programmes in their use of digital technologies, it forms an integral part in delivering agreed local and global plans making it a key liaison role with the GS technology function.
The role requires you to collaborate with IT focal personnel in countries that are using the Shared Services model, it will be based in a country office designated as a Centres of Support and function.

The role will demand a high degree of flexibility requiring travel to countries belonging to the shared service centre of support for differing lengths of time. It may involve temporarily taking on the role of a Country Offices’ IT Lead, or other key IT position, until a permanent replacement is found. It will entail providing physical and virtual support, training, assisting with the adoption and compliance with ActionAid’s IT policies, procedures and standards delivering specific IT services as needed for each assignment.

Annual work plans for this role will be jointly identified by the shared services Lead and the GS, Head of Technology, to ensure workplans are aligned with service level agreements between centres of support and countries receiving support.

In addition to providing support to shared service countries the role will also provide user support to GS staff for between ½ and 1 day per week (10%-20%).

Application Deadline: 8 December 2024

HOW TO APPLY
click [ HERE ] to view official vacancy notice for more details and application procedure